What We Offer

IT Services Built for Small Business

From day-to-day helpdesk to enterprise-grade cybersecurity — every service is designed for businesses with 5–150 employees who need real protection without enterprise complexity.

Service 01

Managed IT & Helpdesk

Your full IT department — at a flat monthly rate.

Stop paying for break-fix surprises. We proactively monitor, manage, and maintain your entire IT environment so your team stays productive and your systems stay online.

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What’s Included

  • Remote & on-site helpdesk support
  • Patch management & software updates
  • Device monitoring & lifecycle management
  • Network infrastructure management
  • Vendor coordination & procurement
  • IT strategy & roadmap planning
Service 02

Cybersecurity & Threat Monitoring

24/7 eyes on your network. Real humans responding.

Cyber threats don’t keep business hours. Our security operations team monitors your environment around the clock, detects threats before they become incidents, and responds fast when it matters.

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What’s Included

  • Continuous network threat monitoring
  • Endpoint detection & response (EDR)
  • Incident response & remediation
  • Security awareness training for staff
  • Vulnerability scanning & patching
  • Dark web credential monitoring
Service 03

Cloud Management

Move to the cloud — and actually stay in control.

Whether you’re migrating to Microsoft 365, Azure, or a hybrid setup, we handle the transition and ongoing management so you get the benefits of cloud without the headaches.

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What’s Included

  • Microsoft 365 & Azure management
  • Cloud migration planning & execution
  • Identity & access management
  • Cloud cost optimization
  • SaaS application management
  • Hybrid environment support
Service 04

Backup & Disaster Recovery

When the worst happens, you’re back online fast.

Ransomware, hardware failure, human error — any of them can take your business offline. Our backup and recovery solutions ensure your data is protected and your recovery time is measured in hours, not weeks.

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What’s Included

  • Automated daily backups (local + cloud)
  • Ransomware-resilient backup architecture
  • Disaster recovery planning & testing
  • Rapid restore capabilities
  • Business continuity consulting
  • Recovery time objective (RTO) guarantees
Service 05

Compliance Assessments

HIPAA. PCI. CMMC. We’ve done this before.

Compliance audits don’t have to be a nightmare. We’ve guided dozens of Middle Tennessee businesses through HIPAA, PCI DSS, and CMMC requirements — handling the documentation, gap analysis, and remediation so you pass with confidence.

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What’s Included

  • HIPAA risk assessments & gap analysis
  • PCI DSS compliance management
  • CMMC readiness & certification prep
  • Policy & procedure documentation
  • Employee compliance training
  • Ongoing compliance monitoring
The RTB Difference

Every Service Comes With This

  • Real technician answers in under 15 minutes — 24/7
  • Proactive monitoring catches issues before you notice them
  • Enterprise-grade security tools sized for small business budgets
  • Remote and on-site support across greater Middle Tennessee
  • Flat-rate pricing — no surprise invoices, ever
  • Compliance expertise across HIPAA, PCI, and CMMC
Industries We Serve

Built for Middle Tennessee’s Business Community

Healthcare & Medical PracticesHIPAA
Financial Services & AccountingPCI
Government ContractorsCMMC
Professional ServicesGeneral
Retail & HospitalityPCI
Non-Profits & EducationGeneral

Not Sure Which Service You Need?

Book a free 30-minute consultation. We’ll assess your current setup and recommend exactly what fits — no upsell, no jargon.

Book a Free Consultation